FAQ's


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1. DO YOU OFFER CUSTOM ORDERS?
Yes! Here At Bark Trends We LOVE Making Custom Orders. Just Contact Me, Jessica The Owner And Creator Either by email At barktrendsandtreats@gmail.com, On Instagram DM @barktrendscollars, Or Call Or Text Your Questions To 248-974-1055
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 2. WHY IS THERE A DIFFERENCE IN PRICE ON CLOSURE STYLES?
We Try To Keep Our Prices As Low As Possible Compared To Our Competitors, However to Provide The Different Colored Hardware, Mainly The Martingales In Black, Rainbow, And Rose Gold, The Cost On Our End Is Quiet High, So Thats The Reason For The Upcharge. You Will Also See Slight Upcharges On Buckles, Just Because Of The Cost, And The Craftsmanship That Goes Into Making Each Buckle. There is No Up Charge For O Rings And Only A Slight Up Charge On The Rainbow Buckle Clasps. Of Course There Is Only A Slight Up Charge On Stainless Steel, And Depending On The Collar, Sometimes Not At All. Please Understand I Try To Keep The Cost Down As Much As Possible. But When You Purchase A Collar, You're Also Getting Premium Packaging, A Handmade Item That Takes Time And Craftsmanship Skills, etc. Thank You For Understanding
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3. HOW LONG DOES IT TAKE TO RECEIVE A BARK TRENDS COLLAR ONCE ORDERED?
Currently (December 2020) It will take anywhere from 10-14 Days From Order To Doorstep. However Given The Still Present COVID Situation, There Are Sometimes Longer Wait Times From The Postal Service
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4. WHAT IS THE PROPER WAY TO MEASURE MY DOG FOR THEIR COLLAR?
This Is An Easy One To Explain If You Do It Right. There Are Picture Diagrams, As Well As Written Instructions In The Picture Section Of Every Collar Listing, As Well As Additional Information In The Collar Descriptions. Basically Here Are The Rules To Follow. First Of All, Our Collars Are Not Adjustable In Size, That Is Why IT IS SO IMPORTANT TO GET AN EXACT SIZE WHEN ORDERING. Here Is The Easiest Way To Get The Right Size.
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If You Are Ordering A BUCKLE, Or A BUCKLE CLASP (A Collar That Opens And Closes), You Need To Measure The Center Of The Dogs Neck With A Cloth Tape Measure And Measure It Snug.....Which Means Not Too Tight, No Slack, Just An Exact Measurement. DO NOT ORDER A BIGGER SIZE TO GIVE YOUR DOG "COMFORT ROOM". I Add 2 Inches To The Size You Order To Account For "Comfort Room". So Dont Worry, Your Dog Will Be Perfectly Comfortable As Long As You Give Me Your Dogs Exact Neck Measurement.
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If You Are Ordering An O RING Or MARTINGALE (Which Slips Over The Head And Does Not Open). Take 2 Measurements. First Measure Your Dogs Neck In The Center With A Cloth Tape Measure And Measure It Snug.....Which Means Not Too Tight, No Slack, Just An Accurate Exact Measurement Of Your Dogs Neck. Then Measure The Widest Part Of Your Dogs Head (See Diagram Below) Snug With A Cloth Tape Measure. Go Ahead And Order The Larger Size Between The Two Measurements (Remember I Add 2 Inches For Comfort, So It Will Slip On Nice And Easy. IF YOUR DOGS HEAD AND NECK ARE OVER 1.5" IN SIZE DIFFERENCE, Order A Buckle Instead, Or The Collar Will Be Swimming Around The Dogs Neck. (Breed Examples, Mastiff, Great Danes, Some Bully types, etc.) Basically If Your Dog Has A Super Large Head Compared To Its Neck.....Go With The Buckle. These Scenarios Are Kind Of Rare, So Dont Worry If There is Only An Inch Difference. And If You Need Help And Are Struggling To Measure, Please Call And Ask And I Will Be Happy To Walk You Through It
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5. WHAT HAPPENS IF MY COLLAR DOESN'T FIT?
I Offer Re-Sizing For A Small Fee To Cover The Cost Of New Materials To Remake Your Collar As Well As Labor Since These Are Handmade Items. Just Contact Me Via The Contact Page (I Prefer DM On Instagram If Possible @barktrendscollars). I Will Give You The Address To Send It Back To, And All You Will Have To Do Is Pay The Fee To ReSize. DO NOT Send Your Collar Back Without Contacting Me First. Or I Will Not Recieve It And Will Not Be Able To Help You
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6. DO ANY OF YOUR BEADS FADE OVER TIME?
Yes, Unfortunately Even Though Our Collars Are Unbreakable, Some Of The Beads Tend To Fade Over Time. Which Ones? The Pearls, The Ombrès, And Some Of The Prints. I AM Working To Only Purchase Beads From Now On That Do Not Fade, To Insure That You And Your Dog Will Have Your BARK TRENDS COLLAR Forever! If You Want Reccomendations On Specific Collars That Are "Forever Beads", Just Ask! I Will Be More Than Happy To Point You In The Right Direction, Or Swap Out A Bead Or Two For Ones That Won't Fade. Im Very Easy To Work With, And Very Easy To Get A Hold Of.